Seeking an experienced copywriter who is highly experienced in writing for websites/mobile. What makes this skill different than writing for ads or press releases or printed collateral is the nature of the copy itself. It needs to be short, pithy, attract the attention of the visitor and inspire them to want to either drop an email or make a call. Focus of writing is to build relationships and that doesn’t happen on the web but in person. So, the “so what” of it has to be identified in a different way and has to come out sooner than say an advertorial or press release, for example.
What we're looking for A star in user experience research. This individual is responsible for conducting, analyzing, and documenting user research, and collaborating on UX deliverables throughout the user centered design lifecycle. The ideal candidate has experience in a wide range of user research methodologies, such as user interviews, card sorting, usability testing, eye tracking, and contextual inquiries, and assists with all phases of the research process, from project kickoff, to study implementation, to development of recommendations. The ideal candidate can produce insightful user research findings and translate the results into user experiences that persuade the user to action. A detail-oriented project leader. This individual will lead and manage full-cycle interdisciplinary projects and the teams that support each project. The candidate should have exceptional communication skills and project management abilities, allowing for the oversight of other team members including other UX Researchers, Interaction/Visual Designers, Content Strategists, and Developers. In this role, the candidate will also manage and partner with clients throughout the project life and beyond to nurture and grow the account. A dedicated UX team manager. This individual will manage the UX team, under the leadership of the VP of User Experience, ensuring that all team members have the support and resources to execute quality projects efficiently and effectively. In this capacity, the individual will conduct regular check-ins with UX team members, facilitate weekly UX team meetings, including the setting of the agenda, and serve as UX advocate and delegate to the organizational management team. The individual also works in conjunction with the VP of User Experience to coordinate professional development opportunities for the UX team. Responsibilities Understand target audiences' needs, tasks, and goals through user research and translate them into usable and creative design concepts Develop user personas and scenarios to clarify results of user research and focus the team's design efforts on the needs of target user groups Work collaboratively with UX team and clients to develop innovative solutions to design challenges Present user research and UX strategies to key stakeholders and clients Evaluate user interfaces through usability testing and expert (heuristic) reviews Design wireframes and mockups to represent design solutions and recommendations Participate in UX thought leadership in both the company and the industry Define and oversee projects goals, timelines, resources and budgets Manage an inter-disciplinary project team and requisite deliverables Establish and maintain strong and fruitful client relationships Conduct UX team meetings and manage team members to ensure the team is adequately resources and fully supported. Qualifications 3+ years of work experience conducting user research Extensive experience creating user interface designs based on user research findings M.S. or Ph.D. in Interaction/User Interface Design, Information Science, Cognitive Psychology, Neuroscience, HCI, or related degree Previous team and project management experience Creative and strategic thinker able to develop innovative solutions to problems and leading-edge design Experience working in a consulting environment is a big plus, but not required Benefits of Working at SPARK Learn from team members who are leading experts in user experience design Work on a variety of challenging and varied projects including public websites, intranets, and interactive products Work with a wide range of clients ranging from Fortune 1000 to start-ups Exposure to advanced UX design research methodologies including eye-tracking, persuasive design, cross-cultural design Highly collaborative team environment Paid professional development opportunities Health Benefits Extremely flexible hours Unlimited vacation time Retirement benefits Reimbursements for parking & metro accessible office location Coffee & healthy snacks How to apply Please email Victoria Levasseur at firstname.lastname@example.org if you are interested in this position. Please include your resume, link to an online portfolio or PDF, and your thoughts on why you’d be a good addition to the SPARK team. About SPARK Experience SPARK is a research-driven creative company. We help our clients create products and services that deliver great experiences that improve people's lives. We’re a small company that does big work, rooted in strong cultural values of ego-free collaboration, passion, precision, and care for one another. SPARK works with clients, large and small, all over the world. Our clients represent some of the leading companies and organizations across the private, nonprofit and government sectors. In a single year, SPARK staff work on a diverse array of projects: solutions for a self service web application serving thousands of users; a unique web experience for college students; or traveling internationally to research user needs. SPARK hires stars, and then makes sure they are set up for success. We believe in coaching, clear career paths, and a workplace that's as much a community as it is a company. SPARK culture values a work/life balance and offers staff flexibility to design a work model to meet each individual. We also know that developing great designs and ideas takes time, creativity, and energy. We provide dedicated time and resources for developing ideas and concepts to share with the world. SPARK is an equal opportunity employer (EOE). We strongly support diversity in the workforce.